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kapruka Support Ticket - colombo - Delivered expired food items

kapruka Support Ticket - colombo

Delivered expired food items

Created By: matrix00121's Picture matrix00121 Last Reply: lochini's Picture lochini
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 3 years ago
Department: N/A Replies: 3

Hi,

I used kapruka service (lanka.info) to deliver 3 hampers to Sri Lanka during the Sinhala/Tamil new year period. They have put expired food items in one of them and other two hampers also contained products that are very close to expire. Very disappointed about their service.


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Ticket Replies


Rohan says: (6 years ago)
 +1
There is only one way you can resolve this. File an online complaint to Better Business Bureau (United States) and there will be an inquiry.It is free.
Kapruka did the same thing to me, and I have filed a complaint against them. It is under investigation at present.
If there are more than 3 complaints BBB can shut down the business.
You do not have not be in USA to file a complaint. It takes 15-20 min only.
I am happy to help if you want more info humdostara at yahoo dot com



lochini says: (3 years ago)
 0
hate this service . very very bad service.they did not delivered the correct one. this service has made my valentine day very bad.this is not a good delivering service as shown .



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