kapruka Complaint

kapruka Complaint

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Worst delivery service


Worst experience ever.... Blindly accepting orders and cancelling them without even informing the one who booked it. Shame on me that I selected such a poor, not trust worthy source to make my loved one happy.. Waiting whole day it was only around 10.30 pm at night when I got to know my booking was cancelled. From the morning when I called, they said they would deliver the gift asap even without checking the voucher no which I was about to say, at night, Hakeem who answered my phone call had no option at that time only said "no we cannot do it now " , no curtsey at all. Said can deliver late evening the next day! Shame on service.... Do not recommend for a bit to make loved ones happy, on the other hand what kapruka can do is shatter the happiness among loved ones! Worst experience ever !!


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