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kapruka Complaint - Payement details are available to everyone
kapruka Complaint

kapruka Complaint

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Payement details are available to everyone


When I asked to not give info about the sender they have given all info to receiver. I wanted to make it surprise.

I did not put sender's name but I had to fill the payment details. They have given my all details from the payment page. That means it is not secure to give them the credit card details because it is available to all.

Do not go to Kapruka if you want to deliver anything in Sri Lanka. Go to Lankafood.com


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Comments


jay2015 says: (4 years ago)
 0
Order VQFABB 7102D9 It says phone number is not neccessary. Phone number may help you confirm that the availability of the recipent or if the given address is difficult find. e.g. house number is not there. But this case , full address was given with house number. Only assumption, I could make is your delivery men have no general knolwledge to find an address . However, you have delivered many times to that address before.

This is something which shows clearly that you have not done your responsibility as the order of flowers was to someone on her wedding day which cannot be cancelled because of your fault.- you should employ people who can read.

Who has given you the right to charge for undeivered goods?? You have charged £ 17.16 plus another £0.51 as non -sterling transaction fee.

REFUND both charges immediately before I take further steps against your company.




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