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kapruka Complaint - In palatable food
kapruka Complaint

kapruka Complaint

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In palatable food


I ordered a cake for my mother's birthday. The cake they delivered same day as I requested but the cake is very bad. I ordered really nice cake showing in their web site Galadari Ribbon Cake. It cost me 32.18AUD and ordered some short eats. Everyone in the birthday party said that was not eatable cake and the short eats also same. The cat in our house also refused to eat that horrible food. I send a e.mail to them and one person reply and they will investigate that and let me know but still I didn’t get any response from the. I couldn’t recommend this www. kapruka .com .
This is really bad company in Sri Lanka.

This is the e.mail I got from Kapruka customer care
-------------------------------
Dear xxx,

Thank you for contacting Kapruka Customer care.

I do apologize for the inconvenience caused with regard to your order. I have lodged a complaint regarding the same & will do investigate the issue get and will get back to you.

If you have any other questions or if we may be of further assistance please let us know.

Best regards,

Shehara Jayaratne Kapruka - www.lanka.info 4461 Wellington Gardens, Lexington, KY, USA Phone: 1-859-215-0159 | Toll Free: 1-800-651-5099


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